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Childcare

The Bay Club is a place for the whole family—and that means children, too! Our in-club childcare centers are fun, safe spaces where kids are free to be kids. Under the guidance and supervision of our caring and attentive associates, kids can be active, have fun, and learn—all in a stimulating and playful environment. And Parents can enjoy a few well-deserved hours of alone time, or an uninterrupted workout, knowing our experienced Childcare associates are looking after their little ones.

 

 
Program Details

We’ve created a fun space for our littlest members, with health and safety at the forefront. Please read through the details below and we’ll see you at the Club!

Complimentary Childcare is available for those children who are included within a membership (as part of a Couple, Family, Club West, or Shared Membership). For those children who are not included on a membership, parents or guardians who are members may make childcare arrangements for a fee of $25 per session. Childcare is not available to non-member families or their children.

– Reservations must be made through Bay Club Connect
– Session lengths (hours) and schedules vary by club.
– Parents must remain on the property for the duration of the session

We will be implementing the following changes to our childcare policies starting January 1, 2025:

 – Children must be on the Membership to attend childcare.

 – Visits will change to 2 hours from the current 3 hours*.

 – The minimum age in childcare will change from 6 weeks to 6 months old.

 – The booking window in Connect will open at 6am (currently opens at midnight).

 – Connect will allow for one reservation per day, per child.

 – Check in for your reservation will be limited to 5 minutes prior to the reservation start time to maintain the proper childcare ratios.

 – We will no longer offer bottle feedings or food during childcare.

Ready to register? Log in to Bay Club Connect.

*Currently, for Portland up to two consecutive hours* per day for those children who are included within a membership. For El Segundo members, please note that we do not currently allow children not on the membership to attend childcare.


FAQ

How long can my child stay in childcare?

Children may stay for up to two consecutive hours per day, with one visit per day, per child.

 

Does a parent/guardian need to be onsite during childcare?

Yes, a parent or guardian must remain onsite during the child’s reservation.

Is there a fee for childcare?

Childcare is complimentary for children who are active members.

How do I add my child to my membership for childcare?

If you’re on a shared membership, you can add your child using the Bay Club Connect app. If not, please contact a membership director for assistance in adding your child to your account.

How do I check my child in and out of childcare?

Use your 6-digit PIN to check your child in and out. You can find your PIN on Bay Club Connect under the Profile section of the app, under Members.

Who can drop off/pick up my child?

Parents or guardians can add additional guardians via Bay Club Connect. Each guardian will have their own PIN for check-in and check-out.

How will I be notified during my child’s stay?

Ensure text notifications are enabled on your phone. You will be alerted if your child shows symptoms of illness, is inconsolable, or is not following rules.

What happens if I don’t respond to childcare notifications?

Failure to respond to notifications may result in documentation and eventual loss of childcare privileges.

What if my child is inconsolable?

You will be notified to pick up your child. If your child calms down, you may bring them back within your reserved time.

Can I bring food or drinks into childcare?

No food, drinks, or gum are allowed in childcare. Water is permitted in a labeled, spill-proof bottle. Bottle-feedings are not provided.

How does childcare ensure cleanliness?

Our staff thoroughly cleans and sanitizes the play center daily to maintain a safe and clean environment.

Are the staff CPR and First Aid certified?

Yes, all childcare staff are CPR and First Aid certified.

What activities are provided for children?

We provide a range of activities, including story time, toys and games, arts and crafts, music and movement, as well as fine motor and gross motor skill activities to keep children engaged and entertained.

What items should I bring for my child (e.g., diapers, change of clothes)?

Please limit the items you bring to childcare. We recommend bringing a labeled, spill-proof water bottle and, if needed, a comfort item like a blanket or stuffed animal. Children in diapers should also bring labeled diapers, wipes, and a spare change of clothes. Make sure all items are clearly labeled.

How far in advance can I make a reservation for childcare?

Childcare reservations can be made up to 7 days in advance, with the booking window opening daily at 6:00 am.

What is your policy on electronic devices or personal toys?

We kindly ask that all electronic devices and personal toys be left at home.

What if my child doesn’t want to leave when their time is up?

We understand it can be hard to leave all the fun behind! Our staff will help with transitions by offering a positive goodbye routine. You can also use this moment to let them know about the next fun activity they’ll be doing with you!

What happens if I’m late to pick up my child from childcare?

If you are late to pick up your child, you will receive notifications from our staff. Failure to respond to these notifications may result in documentation and could lead to the loss of childcare privileges.

Is there a grace period if I’m running late for my reservation?

Yes, there is a 15-minute grace period before your reservation is automatically marked as a no-show and the fee is charged.

CLUBS

The Clubs below feature Childcare

Portland

18120 SW Lower Boones Ferry Road
Tigard, OR 97224

Rolling Hills

351 San Andreas Drive
Novato, CA 94945

Marin

220 Corte Madera Town Center
Corte Madera, CA 94925

Walnut Creek

2805 Jones Road
Walnut Creek, CA 94597

Pleasanton

7090 Johnson Drive
Pleasanton, CA 94588

Redwood Shores

200 Redwood Shores Parkway
Redwood City, CA 94065

Fremont

46650 Landing Parkway
Fremont, CA 94538

Courtside

14675 S Winchester Boulevard
Los Gatos, CA 95032

El Segundo

2250 Park Place
El Segundo, CA 90245

Carmel Valley

12000 Carmel Country Road
San Diego, CA 92130

WE WANT TO MEET YOU!


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